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What is the fit of these hoodies/T-shirts?

All styles have a relaxed, unisex fit that works well on a variety of body types. Please refer to the size guide on each product page, or choose the size you normally wear.

What fabric are they made of? Will they shrink?

We use 100% cotton – either heavyweight fleece (for hoodies and sweatpants) or heavyweight jersey (for tees). They are soft and comfortable. For best results, we recommend machine washing cold separately and tumble drying low to minimise shrinkage. Detailed care instructions are on the product page and garment label.

How do I choose the right size?

These are unisex, relaxed-fit pieces. For reference: female model is 5'7" (170 cm) and wears size S; male model is 6'1" (185 cm) or 6'2" (188 cm) and wears size L or S. Choose based on your height, build, and preferred fit (closer or looser).

Do the hoodies have a drawstring?

Our Classics Fleece Hoodie features a hand-stitched detail at the hood, and some seasonal versions include a blanket stitch around the hood edge – giving it a unique, crafted look without a traditional drawstring.

Where are the products made?

All items are handmade in Los Angeles, USA – ensuring high quality and craftsmanship.

Is the logo printed or embroidered?

The Madhappy logo is embroidered on all pieces – it adds a premium, durable texture that lasts.

How heavy/thick are the fabrics?

We use heavyweight fabrics (fleece or jersey), making them substantial and comfortable. They are ideal for spring, autumn, and winter, and work well for layering or wearing on their own.

Can these be worn by both men and women?

Absolutely. All styles are unisex and designed to suit everyone. The relaxed cut gives a casual, effortless look.

What occasions are they best for?

They are perfect for everyday casual wear, lounging at home, travelling, or running errands. Their simple design and comfortable fabrics make them wardrobe essentials.

How long does order processing take?

Orders are processed and shipped within 1-2 business days. Orders placed on weekends or public holidays will be shipped on the next business day.

What are the shipping costs?

Standard shipping within the US is $6.95, and orders over $50 ship free. Express and overnight options are available – final shipping cost is shown at checkout.

Can I return or exchange items?

Yes, we offer returns and exchanges in accordance with our policy. Items must be unworn, unwashed, and in original packaging. Please see our full returns policy on the website or contact our support team.

How can I contact customer service?

You can reach us at support@madhappy.com (weekdays 9:00 AM – 6:00 PM CST).

What is Madhappy's brand philosophy?

Madhappy is about spreading optimism through high-quality, comfortable everyday basics. Every piece is crafted with attention to detail and a positive mindset.

Will out-of-stock items be restocked?

Some colours and sizes are seasonal or limited-edition and may not be restocked. We recommend signing up for notifications or checking our new arrivals regularly.